My name is Jack Tol. I am an AI/ML Engineer based in Sydney, specializing in Retrieval-Augmented Generation (RAG), Conversational AI, and AI solutions for aviation safety. With extensive experience in deep learning, natural language processing (NLP), and end-to-end AI-driven applications, I have developed and deployed conversational agents, transcription models, and AI automation systems.
Recently, I fine-tuned transcription models such as Whisper Large v3 Turbo specifically for aviation communication, achieving a state-of-the-art 5.8% Word Error Rate on varied, low-signal ATC transmissions. I’ve also built AI-powered customer support systems in the car rental industry and implemented summarization pipelines for AI-related news. I actively create open-source AI tools and continuously explore methods to optimize and scale AI models in production environments. I hold a Diploma of Information Technology from the University of Technology, Sydney.
I also maintain a blog where I share insights from my learning experiences, track my progress, and document the development journey of my projects. I invite you to explore and follow along.
For any inquiries or further information, don’t hesitate to reach out via email at contact@jacktol.net. You can also connect with me on any of my various social and creative networks listed above.